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Effective Date: September 11, 2026
Last Updated: September 11, 2026
American Digitizer (“American Digitizer,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using AmericanDigitizer.com (the “Site”) and our embroidery digitizing, vector art conversion, patch, label, and related custom design and production services (collectively, the “Services”).
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you use our Site or Services.
We may collect information that you voluntarily provide to us when you contact us, request a quote, submit an order, upload artwork, or otherwise communicate with American Digitizer.
This information may include:
Name and business/company name
Email address
Phone number
Billing and shipping address
Information provided in quote or order requests
Artwork, logos, images, embroidery designs, and other files submitted for Services
Order details and service preferences
Communications and correspondence with us
Any other information you voluntarily provide
Payments may be processed through secure third-party payment processors. American Digitizer does not store complete payment card numbers or full payment card details on its own systems.
Payment processors may collect and process payment information according to their own privacy policies and terms.
We may use the information we collect to:
Process and fulfill orders
Provide embroidery digitizing and vector art services
Create, modify, and deliver requested design files
Produce and ship physical patches, labels, and other products
Respond to questions, quote requests, and customer service inquiries
Communicate with you regarding your orders
Process payments through third-party payment providers
Send order confirmations and service-related communications
Improve our Site, Services, and customer experience
Maintain business and transaction records
Prevent fraud, abuse, unauthorized activity, or security issues
Comply with applicable laws and legal obligations
We will not use your personal information for purposes unrelated to our business operations except as described in this Privacy Policy or with your consent where required.
When you submit artwork, logos, images, embroidery files, or other design materials to American Digitizer, we may store and process those files as necessary to provide the Services.
We may retain copies of digitized files and submitted materials for:
Completing your order
Making requested revisions
Processing future reorders
Providing customer support
Maintaining internal business records
Resolving disputes or service-related issues
You are responsible for ensuring that any artwork or other content you submit may legally be used and reproduced.
American Digitizer does not claim ownership of client-submitted artwork solely because it is submitted to us for processing.
We do not sell or rent your personal information to third parties.
We may share information when reasonably necessary to operate our business and provide the Services, including with:
Payment processing providers
Shipping and delivery providers
Website hosting and technology providers
Email and communication service providers
Service providers who assist with website operations, security, or business administration
Government authorities or other parties when required by law or legal process
Third-party service providers are expected to use information only as necessary to provide services to us or as otherwise permitted by applicable law.
AmericanDigitizer.com may use cookies and similar technologies to help operate the Site and improve the user experience.
Cookies may be used to:
Remember certain preferences
Maintain website functionality
Understand how visitors use the Site
Improve website performance
Support security and fraud prevention
Analyze website traffic and usage
Some third-party services used on the Site may also place cookies or similar technologies on your device.
You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect the functionality of some portions of the Site.
Our Site may contain links to third-party websites, services, payment providers, or other external resources.
American Digitizer is not responsible for the privacy practices, security, content, or policies of third-party websites or services.
We encourage you to review the privacy policies of third parties before providing them with personal information.
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information over the Internet can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or stored by us.
We retain personal information and order-related information for as long as reasonably necessary to:
Provide and support our Services
Complete transactions and fulfill orders
Handle revisions and reorders
Maintain business records
Resolve disputes
Meet legal, accounting, or regulatory obligations
The length of time information is retained may vary depending on the type of information and the reason it was collected.
Depending on applicable law, you may have certain rights regarding your personal information, which may include the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Ask questions about how your information is used
Opt out of certain promotional communications
To make a privacy-related request, please contact us using the information provided in the Contact Us section below.
We may need to verify your identity before completing certain requests.
We may occasionally send promotional or marketing communications where permitted by law.
You may opt out of promotional emails by using the unsubscribe instructions included in the communication or by contacting us directly.
Please note that even if you opt out of promotional communications, we may continue to send necessary transactional or service-related messages, such as order confirmations, payment notifications, revisions, and shipping updates.
Our Site and Services are not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information without appropriate consent, we will take reasonable steps to delete it.
American Digitizer is based in the United States. If you access our Site or use our Services from outside the United States, your information may be processed and stored in the United States or other locations where our service providers operate.
By using the Site or Services, you understand that your information may be transferred to and processed in jurisdictions that may have different data protection laws than your country of residence.
Certain U.S. states provide residents with additional privacy rights regarding their personal information.
Depending on your state of residence and applicable law, you may have rights concerning access, correction, deletion, portability, or opting out of certain types of data processing.
American Digitizer will respond to valid privacy requests as required by applicable law.
You may contact us using the information below to ask about your applicable privacy rights or submit a privacy request.
We may update this Privacy Policy from time to time to reflect changes in our Services, business practices, technology, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
Your continued use of the Site or Services after an updated Privacy Policy is posted constitutes acceptance of the revised policy to the extent permitted by applicable law.
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us:
American Digitizer
Email: digitizersamerican@gmail.com
Address: 299 Eisenhower Parkway, Livingston, New Jersey 07039
Phone: 639-385-0155
By using AmericanDigitizer.com or purchasing our Services, you acknowledge that you have read and understood this Privacy Policy.
